Password Recovery

Reset your forgotten password using the link on the login screen.

1

Click the Reset Link

If you have forgotten your password, visit the login screen and click the "Reset your password" link located just below the Login button.

Login screen with the Reset your password link
2

Enter Your Email

On the password reset screen, follow the instructions and enter your email address. Then click the "Reset Your Password" button.

Reset password screen
3

Enter Your PIN

You will see 6 empty input fields where you need to enter your password reset PIN. This PIN was sent to your registered email address.

Enter reset PIN screen
4

Find PIN in Email

Open your email and copy the PIN, then paste it into the form (or enter it manually).

PIN found in the reset password email
5

Set New Password

If the PIN is valid, you will be presented with the option to change your password. Choose a new password and click the "Reset Your Password" button. After successfully changing your password, you will be redirected to the login screen. You can now log in using your new password.

The PIN sent to you via email is valid for one hour. If you don't reset your password within that time, you will need to repeat the password recovery procedure.
Change your password screen